Future Trends in HR
Global status quo is today challenged by 2Ts. The first being ‘Technology’ and the other ‘Talent’. Richard Dobs (Director McKinsey Global Institute) wrote in Mckinsey Quarterly November 2012 that “Technology has produced 900 million non-farm jobs in the developing economy since 1980”.
The emergence of high tech companies amongst Fortune 500 lists have been a phenomenon during the last 10 years. Google, facebook and Apple are few! In today’s wonderful world an app can make you a millionaire or even a billionaire at a young age! D’Aloisio, only 17 years old, sold an APP “Summly” to Yahoo for $30 million. Recently facebook, itself started-up by teenagers, acquired ‘whatsapp’ for $19 billion! This is just beginning of technology and more will come in future. Numbers with a dollar sign have grown exponentially while the numbers denoting age have become almost irrelevant!
The disruptive fuel that drives Technology is human Talent. A study by MGI (http://www.mckinsey.com/insights/economic_studies/talent_tensions_ahead_a_ceo_briefing), says that ‘world’s richest countries will face a shortfall of 18 million workers by 2020, i.e. the skills needed for employment in advanced economies.
To manage Talent organizations have HR Department. Experts opine that “the job of the HR Manager is ‘to attract, retain, train and separate the talent’. Globally there are certain standard practices of HR which are considered as backbone of HR functions, such as conducting test and interviews for recruitment and selection; conducting appraisals in Performance Management System; rewards, perks and high salaries in Compensation and Benefits; spending millions of dollars for Training and Development.
If we look at these activities, a vast majority of HR professionals spend most of their time engaged in these activities. A study conducted Patrick Wright and others (http://digitalcommons.ilr.cornell.edu/cgi/viewcontent.cgi?article=1139&context=cahrswp) shows the breakdown of activities with time consumption:
Type | Time | Activities |
Transactional | 65-70% | Record keeping, benefits administration |
Traditional | 15-25% | Recruitment, Performance management, T&D, Compensation |
Transformational | 5-10% | Strategic direction and Management development |
I have often been asked about the future of HR. Though I do not claim to possess a magical crystal ball, current trends do point towards a future very different from currently established phenomenon. I address the queries at the HRM conference at IoBM in April 2014; following are my views on future of HR, and of course, you may choose to democratically disagree!
Recruitment Reloaded:
Dude where’s my GPA?
Laszlo Bock (HR chief Google), says that GPA’s, test scores (SAT) and interviews are not important! They don’t correlate with success and predicted performance. Even Ivy League names, college degrees and brands are not going to guarantee employment at the organizations of the future. In a 2014 Harvard Business Review article, Micheal Staton foresees that the future employer would look at your value proposition and not your college name! Google, the epitome of all things cool and research-oriented in today’s world already has a workforce, 14% of which never attended college!
So what will be the recruitment criteria? In a NYT interview, Bock described 5 important characteristics used by google for hiring: cognitive ability, emergent leadership, humility, ownership and expertise. Damn! Who would have figured humility would be hiring criteria! What happened to GPAs, institutional pedigree and scores? Go figure!
Google on the wall, who’s the most able of them all? Next in line of causalities would be you’re Resume, CV, or whatever you wish to call it. Internet IS THE new resume! In her article published by Forbes, Dorie Clark (HBR and forbes contributor) mentioned that ‘resumes are becoming things of the past’; she identified some important things for the future, which will be used by HR professionals or recruiters as the selection criteria. First, your name in Google search! Where are you showing up; second, your contribution to the business world. If possible, publish your work on slide share (Why do you think I’m writing this piece?); third, social media management; fourth, professional network resulting in attracting decision makers.
And the Appraisal scores a… zilch!
HR professionals spend much of their time in designing Performance Management System and training their staff in conducting appraisals and giving critical feedback. In future ‘Appraisal’ will be out from performance management. Professionals of many leading organizations have decided to get rid of traditional appraisals. Microsoft has stopped force ranking system as it kills creativity! The solution is to hold honest conversations and constant coaching!
Tele-Training - Meet the MOOC
Organizations spend millions of dollars on training and development of their Human Resource. In the future MOOCs (Massive Open Online Courses) will replace most of the trainings! Recently Yahoo finished university sponsored education and collaborated with Coursera to deliver Computer Science Courses on $100 per student. Most of the learning will be mobile and social.
Satisfaction Re-visited
Compensation and Benefit is another crucial function of HR, where HR professionals make strategies to retain and engage employees by offering them lucrative salaries and fantastic benefits. Why is it that despite reasonable financial packages, a growing number of employees look for new avenues? Recent research shows that “Meaningful Work” helps to engage and retain employees. Tammy Erickson (Management thinker and HBR contributor) wrote an article in HBR ‘Meaning is the new money’ that proves the point; similarly Dan Pink (TED speaker and author of book ‘Drive’) smashed the traditional concepts of motivating people through money and perks! The new agenda for retaining and engaging employees he said is: Purpose, Autonomy and Mastery
So what will be the future of HR? There are 4 possible options:
- Technology will take over the transactional and traditional work; this can be done by packages such as Oracle or SAP.
- HR professionals will be engaged in creating ‘Culture’ with HR policies based on Common Sense.
- The work of HR professionals will be creating Business partnership, understanding business realities and Leading change, according to leading HR Guru Dave Ulrich.
- Applied research in people and organization issues, Creative ways for performance, productivity and employee development, will be the future of HR.
Visit the link to watch my talk on future of HR: Shiraz on future of HR-part 1 and Shiraz on future of HR part 2 - vimeo
you can also download the slides from here: Future of HR on slideshare
you can also download the slides from here: Future of HR on slideshare
Looking at the rapid changes of past, it is hard to determine the emerging trends of HR, but it can be easily predicted that technology advancement will have a major impact on it. The rapid changes and advancement of technology amazes me. It will definitely replace a lot of work done by HR managers. HR's current role is far less than their ideal role, and I believe that it will reduce further with the advancement of technology.
ReplyDeleteHR will start managing individuals, HR managers will start treating each employ as a workforce by individual attention and incentives, technology will have a great role in this.
HR managers will engage themselves to science and research in order to improve the performance and their workforce and for better understanding.
Employers will understand the fact that they need so much from their employees than just “work”. This I believe have an impact on the advancement of HR!
-Shahwar Rafat
Future Trends of HR are:
ReplyDeletethe rise of extended work force. The rise of extended work force means that company has to focus on the people inside the company and outside the company as well. For the basic resources of the company that will enable organization to diversify, learn and be more competitive in every other aspect.
Managing individuals: in HR organization should consider each and every individual a separate entity, and they should be treated and managed individually for better results and outcome.
HR must navigate the privacy: in this IT and information full world HR should or must work for taking care of privacy of the individuals and the private information related to the company. So, the organizations secret would be kept secret in the wall breaking era of internet.
Talent Management.. In this world the organizations success point is Research and Development and HR should also focus to hire the people related to science and development. So, it could diversify and grow in future.
Suleyman Shafi Batla
13139
HRM
HR leaders generally feel their ideal role is one of broad leadership, but it is often far less than that. Future of HR is the transformation of human resource to human potential. Looking out somewhat longer term, HR will be responsible for the candidate and employee experience. Engagement and retention will center on the experience of what it's like to work for your company or your client's company. Actually, to a degree, it already is. The younger (and future) generations will expect work to be really fun. That will lead to companies "gamifying" many aspects of their processes and systems. If you want to engage and retain employees, for example, you will gamify their jobs. That means gamifying their onboading, their training and development, and even their everyday work. Technology is expected to take over, everything will be dependent on the mechanism i.e. Computer defined HR policy and established set of rules will comply automatically. Thus, to conclude in a nut shell, In future, HR will need to take the tools of marketing around customization for consumers and clients and applying them to the task of talent segmentation. This will be the key to optimization of human potential.
ReplyDeleteMuhammad Zain Riaz
ID: 13221
The future of is the adoption of the culture that humans are not disposable resources rather great assets to a company and the society. It in olives using the HRs use of the Dave Uldrich model; the three legs of HR; HR Specialist, HR business partner and generalist. This is to further help with the culture. Many companies around the world have realised the importance of this human element, infact at companies like Google they call their HR department people operations as they have understood that the driving force behind a company is talent.
ReplyDeleteZariyan Hassan(10285)
With the advent of ever demanding roles in the corporate sector , HR has emerged as a medium that can meet the requirement of corporations by providing them with the sources that is vital to the conduct of their operations . HR presents itself as an important organ that equips organisations with right tools and right team.
ReplyDeleteConsequently, role of HR lies at the heart of any organization.
Human talent is what HR professionals look for while recruiting an incumbent. Simply put , the job of HR Manager is ‘to attract, retain, train and separate the talent’. This requires HR managers to portray their organization in a manner that sounds attractive to the potential candidate for the jobs. HR managers , in the initial phase of recruitment , screen out candidates that they find suitable and as the best fit for their particular organizations. Subsequently , the candidates are selected and given the appointment . Once the candidates are selected , the efforts of HR managers centers around retaining and training the employees as per the organizational needs.They can add to this role by incorporating rewards that have an effect of motivating employees.
sometimes , HR is viewed as an ancillary department that has no existence of its own ; it needs to co-exist with other departments .The aforementioned statement is debatable. However, the future of HR is bright and is full of increasing and demanding roles .
Name : Wajahat Hussain
ID:13307
The world is changing and is basically part of the dynamic mood that the society has reached now.
ReplyDeleteAnd as the dilemma of continues regarding whether the humans are a source or a resource, the human brain continues to explore as to where the world is heading towards.
The world now has a need that it starts to give more important to the human bodies and should stop humiliating it in front of the man-made machines which are basically developed by humans only.
The following changes can be predicted to take place in the future regarding the HR:
1) Overlapping Workforce: This means that the role of freelancers, agencies, third parties etc will increase in companies as the firms start to outsource their business out of the confines and physical boundaries of the firm.
2) Changing Worker Dynamics: With the passage of time, every individual is making attempts to make himself different to other human beings and so to have an edge over others. Companies will also start to acknowledge these facts by catering to each workers preference and needs differently and in a unique manner.
3) HR Information Technology: The technology is an integral part of today's world and so increasingly, the IT will play a significant role in HR and it's roles and as a result of this, HR functions will be largely disrupted by Technology.
Overall, there could be more changes than just the three mentioned above. The basic conclusion which can be drawn from it is the fact the humans are different to machines and they should be given due credit for that.
Furqan Rafiq - 12689
The future trends in HR are moving away from the basic recruitment and selection procedures and policies towards a more strategic aspect whereby they work on connecting or linking the people with business. The prime focus is not only on working to attract, develop and retain the workforce talent but it also lays great emphasis on incorporating the business workings as well and keep in line with technological advances. It was traditionally believed that HR was restricted to keeping records, managing performance and providing development opportunities but today HR also incorporates Strategic Direction and Management Development.
ReplyDeleteHR is thus also including business partnering where it broadens the horizon of HR tasks and also gives them the option to appoint line managers who actually perform or carry out the tasks and give life to the policies developed by HR managers.
Outsourcing is another modern aspect adopted by HR whereby companies either outsource their activities or strategy and policy making to other firms to make management easier.
Sania Khalid
Human resources have developed at a very fast pace in recent times. The jobs of a HR manager became very extensive and tough... But the world today is equally controlled by technology and artificial intelligence. Until now, hr managers were trained to be humane specialists, some years later hr would not require the acquired skill set that we learn in class rooms.
ReplyDeleteSo the question arises that what will it be 6 to 10 years down the road?
1) you wont need a gpa to b a hr manager. You would need basic human skills. Like problem solving, humility, prompt judgments etc.
2) there would be very very advanced artificial intelligence to assist or even takeover this job from humans.
3) very easy and integrated, it may become so simple that you might not need very specialized teams or executives to run your HR but they would need casual and open attitude. That is becoming rare with each passing day.
Lets see what's in store. We cant foresee what's in future but just predict since we dont live in a citrus Paribas world.
Ume Kulsoom
The rapid changes in business environment means that the workplaces are also changing. In this modern world, HR management need to be advanced aswell. HR must follow the technology, selection and evaluation of employees must be done with the help of IT. Social media is playing and will play an important role in future aswell in the field of HR. There will be more contract based jobs rather than permanent jobs. Due to this , the HR management need to focus on every individual rather than on teams. HR will hire foreigners aswell as per their talent rather than focusing on locals only. Business competition is increasing, HR will have skillfull employees in hand, to use them whenever and wherever they are needed.
ReplyDeleteMaaz Saleem Khokhar(12852)
Future trends in HR :
ReplyDeleteThe future trends of HR will be totally different as from they are now.
Job descriptions, job analysis, business partnering will be more focused. HR specialist, HR business partner and HR heads will be working with other departments in collaboration to bring new talents to the company and retain their existing employees who are on the verge of exiting the company but are real source of profits to the company.
According to some survey done by research agencies it is witnessed only those people leave firms who are more effective and efficient. Those who are lazy stick to their jobs for years.
Future trends will have some major changes that will discard all the irrelevant practises of the companies as well as their employees.
Mohsin Ali.
12071.
Future trends in H.R
ReplyDeleteIn future, the current h.r system will not be enough to meet the future demands. Human resources can make great progress by simply allocating more time, budget and expertise to the emerging trends that have the greatest potential effect on organizations. Google and netflix has started a new era of h.r. Google now recruits people not on the basis of their g.p.a but on the basis of their talent, cognitive abilities, expertise etc. They are trying to create policies that people value. The transactional and traditional work in h..r will become obsolete in future. H.R policies will create a culture based on common sense not on what the managers want. Policies will be created by H.R managers but will be implemented by line managers as they are the people who interact directly with employees, teams and customers. They know better, about customers and employees, than the executives. In recruitment process the job of h.r people will be to judge the peoples ability in person and the job of other department managers will be to judge the business abilities in person. Creative ways for performance, productivity and employee development, will be the future of HR. It will be the duty of line managers to observe the performance of employees and on that basis they will be rewarded. Social media will also play a big role in future. Online networks and two-way communication channels that connect users in the virtual world, establishing new relationships that expand users’ networks and facilitate user participation in interactions and exchanges.
Ejaz Ullah Khan -13657
Human Resource (HR) is concerned with the issue of managing people impacting the organization. It covers five key roles: Executive role, Audit role, Facilitator role, consultancy role and Service role.
ReplyDeleteUp til now there has been immense work done on HR activities but there is still a long way to go. There are yet several trends left to be disclosed and worked upon.
Future trends of HR would evolve through the talent HR people possess and the state of the art teachnology. These include:
1. Online training will be replaced by conventional training techniques.
2. E-learning will be increased and employees will take information from wwbsites.
3. Technology will take over transactional and traditional work.
4. All the procedures related to business will be accessed within a split second.
5. Employees all around the world will be connected globally and they can work together sitting in their respective countries.
6. Business partnering will be increase to a great extent.
7. Outsourcing of HR activities will also create an impact in the near future.
Hence, it can be concluded that many trends will emerge and technology and talent will take over conventional methods and techniques. This will benefit the organization and the society as a whole.
Fauzia Feroz Ali
12823
Change has started in HR ways of many organizations. Now organizations such as Google has adopted people operations department rather than human resource and its motto is grow them and keep them because they have realized that humans are not resources but assets. In order to become a great organization you have to keep developing your asset(workforce) rather then using them for your means only and then firing them. Jim Collin once said the "good is the enemy of great" or to make your organizations great we have to adopt new trends so that we can increase stakeholders equity in the long run as its the main objective of any organization. Make your company built to last said by Jim Collin and you can only do it if your have talented workforce. HR trends have started to change in many organizations and in future organizations will have departments like google, WalMart and others. Sam Walton the founder of WalMart made WalMart a success because of the way he managed, trained, treated and developed his workforce. CGPA, professional degree, many things important to us these days might obsolete in coming years. Together lets build ourselves to last. Nayum Latif (12270)
ReplyDeleteAs the world is changing at a fast pace like Changes in employee expectations, new technologies, increasing globalisation and a need for changing the business environment mean that tomorrow’s workplace will be barely recognisable from today. HR will need to respond accordingly.
ReplyDeleteHence there are many trends that will reshape the HR some of them are as follows
Companies will be increasingly composed of an ever-shifting, global network of contractors, business partners and outsourcing providers .
Managing individuals. Instead of managing a workforce ,HR will treat each employee as a “workforce of one” with unique needs and preferences, and will customise employee incentives accordingly
Technology advances radically disrupt HR. Technology will integrate talent management into the fabric of everyday business. HR IT will become a vital component of an organisation .
The global talent map loses its borders. With a mismatch between areas of supply and demand of jobs globally companies will be composed of highly diverse workforces. HR will need to adopt new recruitment strategies to effectively match talent with task across the world.
Zohaib Ahmed khan
13300
The conventional style of HRM is now being altered and invented. This is being done by involving more and more technology for the purposes of recruitment and training. The department of IT is now working with all departments of a company and making standard software for their use, such as oracle and java. Virtual training techniques will overcome the manual training; different regional heads can now train the forces in other regions.
ReplyDeleteThe criteria for recruitment for previously Knowledge, ability and skill but in the future managers will look for candidates with these qualities and street smartness. The industry is moving towards more than just book knowledge and they want someone who could deal with uncertain situations in the most apt way possible.
Outsourcing is now a day’s an increasing fashion. Companies outsource their recruitment and training and hierarchal work to companies that provide such services e.g. KPMG an international firm has a service department that deals with outsourced work rather than internal. In the future major HR work will be done through such companies making and internal HR department obsolete.
Muneeba amir
What HR techniques we see today in organization will be completely obsolete in next 3 to 4 years. The future we see in HR is that as the technology is taking over the globe there'll be everything computerized. Less burden on human beings but more skilled workers would be needed to deal with the technology. Technology will replace the training as mentioned in the article MOOC to reduce the cost. One more trend that is expected to be seen in future is that HR will help in communicating with employee problems and solving it in the most effective manner to bring productivity in the business. There would be no resume system as its becoming obsolete. Google has found a smart way of helping organizations to track up their employees. All the business information and business contributions would be found just by typing your name and work shared at slideshare, linkedin profiles would be visible to all for the better judgment. Companies might also start measuring the satisfaction level of the employees by online questionnaires to let know what needs to be fixed over all technology is going to take over for the HR department and to fuel up this technology human talent is needed. - Tooba Ganatra (13671)
ReplyDelete
ReplyDeleteHR includes partnering of bussiness where it broadens the scope of HR also gives them oppurtunities and make it easy for them to appoint managers who actually perform or carry out the task effectively .
The future trends of HR are moving away from the basic selection and recruitment procedures and policies towards the a more strategic aspect whereby they work on connecting or linking the people with bussiness. The prime focus is not only the working to attract develop and retain the workforce it was traditionally believed that HR was associated with keeping records , managing performance of the employees .
Outsourcing is another mordern aspect that HR these days are adopting thier activities and making of strategies make management easier.
Saman farook
15948
In the future training and developement will not be as rigorous and extended as today. Training will be done via the internet free of cost. Firms will not have to invest millions of rupees in training and development. Various online networks and integrated systems will also allow sharing of videos and audio clips organisation wide. Secondly, training and development will include more visual than words. Training will also be more focused on on the job training instead of off the job. Lastly in the future intrinsic motivation will play a greater role than extrinsic motivation. The main reason for this will be lack of jobs available. There will be more candidates willing to offer their services for a position and selecting one will not only be difficult task for the company but getting selected and being employeed will be instead be a great achievement amongst the unemployed. Employees will thus need intrinsic motivation to be more motivated and work better.
ReplyDeletethe future of HR will not be same as today, the competitive market and challenging competition will turn HR to the new horizon, Technology such as SAP or Oracle will take over the traditional work.
ReplyDeleteHR team will put more emphasis on building the HR culture, values and system in an organization.
The work of HR team will understand the ground realities and bring innovative changes.
Creative ways for performance, productivity and employee development, will be the future of HR, thus the technology will get a more tough grip.